New Patients

How long is a patient's financing limit valid for?
A patient's financing limit is valid for 14 days after the approval date. 
Thu, Jan 12, 2023 at 9:30 AM
What is the maximum amount a patient can borrow?
The maximum amount that a qualified patient can borrow for all loans at the same time is $10,000.00.
Thu, Jan 12, 2023 at 9:30 AM
How do Basis pre-approvals work?
Once your Basis merchant account is created, your office's custom pre-approval link will automatically generate. You can access the pre-approval lin...
Tue, May 28, 2024 at 12:20 PM
Why wasn't a patient approved for financing?
When a patient connects their bank account on Plaid, Basis underwrites based on a variety of factors including the patient's ending daily balances, depo...
Fri, May 31, 2024 at 10:28 AM
Does Basis check the patient's FICO score?
No, Basis does not check the patient's FICO credit score. In addition, applying for Basis will not affect the patient's FICO credit score.
Mon, Dec 2, 2024 at 9:26 AM
Why wasn't the patient approved for financing?
Once the patient enters their name, phone number, address and birthday during Basis registration, a LexisNexis RiskView Optics score is generated leveraging...
Mon, Dec 2, 2024 at 9:28 AM
What types of cards are accepted/not accepted for recurring loan payments?
Once a patient is approved for a loan, they'll be prompted to connect their personal debit card for automatic recurring loan payments. Cards Accepte...
Tue, Dec 3, 2024 at 10:22 AM