1) If a patient misses a payment, they will have 15 days to make payment by selecting either of the 'Pay Now' buttons on the homepage of their Basis account. 

If payment is not received within 15 days from the missed payment date, the applicable late fee will be applied to the next payment. 

2) The patient would select the missed payments they wish to pay and then click 'Continue to Payment' to make payment. 

3) Finally, the patient would select whether they would like to pay the overdue balance via the bank account on file or via a credit or debit card. They would then click 'Submit Payment' to make their payment.