Repayments are automatically withdrawn on the patient's selected repayment schedule (i.e. bi-weekly) from the connected bank account on file. Basis will...

Repayment terms vary between 4-24 months, depending on the APR plan selected and the amount of the patient's loan. Florida residents can extend their r...

Yes, patients can change an upcoming payment's due date depending on their repayment frequency.  To change an upcoming payment's due date, the p...

No, patients cannot combine loan payments.  For example, if a patient had obtained a $500 loan today and a second loan $2500 loan six months earlier, ea...

Yes, if a patient would like to change their repayment frequency after obtaining a loan, they can do so by contacting our Patient Support Team at support@he...

1) If a patient misses a payment, they will have 15 days to make payment by selecting either of the 'Pay Now' buttons on the homepage of their Basis...

Basis offers a one-time 30 day deferment for the lifetime of a patient's Basis loan.  Eligibility for deferment is determined by the Basis Patient...

1) A patient can see when their last payment is due by selecting 'Repayments' from the homepage of their Basis account. 2) In Payment History...

1) A patient can see their remaining number of payments by selecting the 'Loans' table on the homepage of their dashboard.  2) The patie...

1) A patient can see when their next payment is due by selecting 'Repayments' from the homepage of their dashboard.  2) In Payment History,...