Manage Your Loan

Can I increase my approved amount?
Basis is not able to adjust your approved amount. However, if you are moving forward with a treatment that is over your approved amount, you can ask your de...
Wed, May 22, 2024 at 9:20 AM
Where can I find a copy of my Basis loan agreement?
1) To view a copy of your Basis loan agreement, select 'Loans' on the homepage of your dashboard.  2) Select the arrow under 'View ...
Tue, May 28, 2024 at 9:37 AM
Will I receive a bill in the mail from Basis when payment is due?
You will not receive a bill in the mail. All correspondence, including payment reminders will be sent to you via the email address and phone number that are...
Thu, Jan 12, 2023 at 10:28 AM
How can I update my payment method on file?
1) You can update your payment method on file by selecting 'Loans' on the homepage of your account.  2) Select the arrow under 'V...
Tue, Nov 26, 2024 at 11:17 AM
How do I apply for more than one loan with Basis?
In order to apply for more than one loan, please ask your dental provider to send an additional invitation to apply for Basis.  From there, simply selec...
Wed, May 22, 2024 at 11:34 AM