Getting Started 6

• Who is eligible to apply for Basis?
• Do I need a social security number?
• Does Basis charge interest?
• Is there an income requirement?
• Is there a down payment required?

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Applying for a Loan 9

• How do I apply? How do approvals work?
• Once I am approved and receive a financing limit, how do I obtain a loan?
• What is the maximum amount I can borrow?
• How long does it take to be approved?
• How long is my financing limit valid for?

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Manage Your Loan 5

• Can I increase my approved amount?
• Where can I find a copy of my Basis loan agreement?
• Will I receive a bill in the mail from Basis when payment is due?
• How can I update my payment method on file?
• How do I apply for more than one loan with Basis?

Repaying Your Loan 16

• How do repayments work?
• Can I repay Basis faster than scheduled?
• How long are the repayment terms?
• Can I change an upcoming payment’s due date?
• What happens if I want to cancel treatment?

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Security 1

• How does LexisNexis and Nuvei protect my personal data?

Settings 2

• How do I update my personal information?
• How do I change my password?